The Wig Company - How do I check on a beautiful choice wig #280 that was ordered on December the 23rd of this year. It still hasn't Com in and I paid 3.99 extra for it to come in on the 3 to 5 day sip
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Checking on my order of december 23rd . Paid extra 3.99 for it to come in from 3 to 5 days
Reason of review: Order processing issue.
Location: Pueblo, Colorado
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Tell them you want to be reimbursed or reverse charges on your credit card -- put a dispute in with Credit card company. They sent me a Noriko wig that is very lovely / good quality .
I ordered in an Average . Me being new to wigs I wore it for about 3 days then realized they most likely sent me a small/petite because it was slipping off my head even with a liner on and clips. Too late for me because I took off tags (my fault) and I wore it too. I had the wig sized by a wig stylist in my area and she said that the wig measured a standard petite wig.
I notified The Wig Company and told them and I understood that I could not get reimbursed but wanted them to know that they sent a smaller size than what I ordered -- they ignored me completely -- no response. I even tried to help them out and said that each Brand you deal with (if the wigs run smaller or larger) in these brands more so than the standard wig sizes each Brand should list the measurements that correspond to the wig(s) they are selling. No response even to acknowledge my suggestion.
It's a sham -- I am wearing the wig (it is lovely) but so afraid it will slip off my head and the feeling of it slipping is very annoying and scary to me. I hope they resolve your issue
They ripped my off as well. Never got my order for a stand and styling set.
I ordered it on December 12 and was supposed to get it by now (5-7 business days).
That sucks you got ripped off as well, especially after you paid extra for faster shipping. Hope we can get justice.