Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I received a wig I had ordered. The minute I opened the box it was the wrong color.

Sent it back with tags and not worn. After almost a month after I returned it I asked where my refund was. They said the wig had been worn and that I would not be receiving a refund. I did not wear it, the tags were on it, and I packaged it just the way I received it.

I knew the color was off the minute I opened the box and knew I would not be keeping it.

What a rip off. I will never, ever recommend them to anyone, nor will I ever buy another product from them again.

Review about: The Wig Company Wig.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $89.

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