I have ordered many wigs from TWC and returned several and have never had a problem. There Customer Service isn't the Best, but I have enjoyed several of their Wigs.
The Major Complaint I have with TWC is that I depend a lot on Customer Reviews when purchasing a Wig. With TWC you CANNOT go by their Reviews on Wigs because they only list the GOOD Reviews and DO NOT publish any Bad Reviews. This is why you will see a wig they have sold for Several years and should have many reviews - only has just a few.
They should really get Honest with the Reviews on their Wigs so that Customers have some idea of the Likes and Dislikes of a style.
This reviewer shared experience about good quality and wants this business to read this review and look into the issue (if any). The author is overall satisfied with The Wig Company. Reviewer wants customer support to reach out to him or her for further discussion of this matter.
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