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Most Helpful
If you do a search for the Wig Company you will find that they have put up a page to let customers know they are revamping the system and will be back bigger and better. You can sign up to be notified when they are back up. I suspected this and am so happy that this is...
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BlaringNorwegianForest512
BlaringNorwegianForest512

I have bought 4 wigs from them & am satisfied with them all. They are not fake looking like one I bought from a well known wig seller. Yes, I will be looking forward to when t...

4.8
I liked
  • That i am always treated fairly
  • Usually good
  • Delivery
#1504680
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The Wig Company - Did not get what I ordered

Placed my order on 3-13-2019 for $47.94 check has been cashed but have not received my wig.
#1517366
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The Wig Company - Not received wig

I ordered a wig on 3/16/19 and have heard nothing from the company except that they are going to open another website. Very disappointed been looking forward to my new wig. I have ordered from them before and had no problem.. The Company should notify it's customers of any changes in status.
#1516796
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To Whom It May Concern: I have been a customer of The Wig Company for approximately 40 years. I have ordered wigs and wig products from TWC both via the telephone/catalogs and through their Website online. I have been happy with their service and return policies. I...
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5.0
#1515119
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About thre weeks ago I called and ordered 4 haircolor samples so I can order 2 or 3 wigs depending on the color to match my costumers who are going thru cancer.Every week they come in with tears in their eyes, I have to tell them THEY DID NOT COME IN YET.I was told it...
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Anonymous
Anonymous

I also ordered samples I did not get as well as no response to my emails. It appears they have closed up shop although when you go to the website it says they will be back bet...

1.0
I liked
  • Never got my order
I didn't like
  • No response
  • No one sending me info on my order and
#1512501
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The Wig Company - RETURN

I returned flawless on Mar 20 or 21 acct # {{Redacted}}. I All ready pd for it on my Visa. I ask for Cameo #269 petite. I ave not received it and want it for vacation to Europe on May 5th. HURRY PLEASE!!! GERALDINE DUTTON 1932 LESLIE DR. ORLANDO FL. 32806
1.0
Details
Exchange, Refund and Cancellation Policy
I liked
  • Good untill now
I didn't like
  • Quick to take mony but no wig
  • That i can no longer buy my wigs in my size and color
#1512469
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The Wig Company - The inside combs are a pain in the...... !!!

Don't like some of the wigs now have three sewn in combs. Have to cut them out. They just make the wigs fit wierd. Thank you. Other than that, I love your products.
5.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money
Website
I liked
  • Always like
#1512288
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The Wig Company - My order

On April 11 my check cleared for Item 263 andA906. I still don't have my wig or cap liner. please let me know what happened. if there is a problem filling this order it would be nice to be notified. thank you Christine Pietras
#1511914
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I ordered a wig and 2 bottles of shampoo on the phone on March 11. The confirmation e mail received mentioned it would be here in 7-9 days. I was so excited because my neighbor has always spoken so highly of your company. On April 2, I sent an email with my...
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2.5
I didn't like
  • Nonexistent customer service
  • Not receiving my wig in 5-7 business days & not receiving refund
#1511544
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The Wig Company - Have not received a promised full refund!

My check cleared on 2/3/2019 for a hairpiece that was not in stock. Have called the company several times and was promised a full refund. As of 4/9/2019 still have not received the promised refund. Will never do any business with this company and recommend that anyone not do business with them as they cannot be trusted to honor promises made to their customers. I am very disgusted with this company as I cannot afford to lose my money.
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Turnaround Time
Website
I didn't like
  • Customer service contact attempts to no avail
#1510801
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Contact The Wig Company Customer Service

Mailing Address:
PO Box 12950 1387 McLaughlin Run Road Pittsburgh
Pittsburgh, PA 15241
United States
Phone:
(800) 568-3499
All The Wig Company Contacts

The Wig Company Products and Services Reviews

Latest Question

The Wig Company Questions

The Wig Company - REfund

regarding invoice #19012977700070199 I placed an order on Jan 30,2019 for a hairpiece which color did not work for client . I paid $30.99 . I returned the hairpiece and was only refunded $13.75. I expected to pay shipping on returned item and feel I should be compensated more than the $13.75. Please reply to khc13khc@gmail.com Karen`s Hair care 928-300-6834
#1509859
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